Terms & Conditions

• To secure your booking, a non-refundable deposit of £100 is required, which will be applied toward the room hire charge.
• The hire period includes one (1) hour prior to the event for set-up and decoration and three and a half (3.5) hours for
  the event. Any extension to this hire period is subject to availability and will incur an additional charge of £100 per
  hour, unless otherwise agreed in writing by the hotel.

Room Hire Charges

• Marquee: £100
• Library: £50
• Heather Room: £25
• Mini Lounge: £25

Payment Terms

• A non-refundable deposit of for the room is required to confirm the booking. The cost is dependant on the chosen room
• Four (4) weeks prior to the event, 50% of the total event cost is due
• At this stage, confirmation of final guest numbers, meal selections, and event timings is required
• The remaining balance is payable on the day of the event
• Any additional costs incurred on the day must be paid in full
• No booking is confirmed until the deposit has been received
• Full payment must be made by one individual (i.e. no split payments across multiple cards)

Pre-Orders & Table Plans

• Final guest numbers, meal selections, and event timings must be confirmed four (4) weeks prior to the event
• A table plan must also be provided in advance

Cancellation Policy

• The deposit is non-refundable
• If the event is cancelled within four (4) weeks of the event date, the 50% payment is retained
• All cancellations must be made in writing
• All prices include VAT and are subject to a 10% service charge
• Deposit payment is required within 72 hours of the invoice being issued
• The event date will only be secured once the deposit payment has been received
• If the deposit is not paid within 72 hours, the booking will not be confirmed and the date may be released

Amendments

• Any changes to guest numbers, timings, or event details must be confirmed in writing in advance and may affect the final balance

Postponements

• Postponements are subject to availability and at the hotel’s discretion

Supplier & Third-Party Costs

• Any non-recoverable third-party costs already incurred (including venues, entertainers, equipment hire, catering, and
  travel) are payable in full regardless of cancellation timing